Privacy Policy

Information We Collect

We may collect personal and business information when you:

• Submit an enquiry form
• Request a quotation
• Contact us through phone, email, or website forms
• Subscribe to updates or business communications
• Interact with our website

The information collected may include:

• Name
• Company Name
• Mobile Number
• Email Address
• Business Address
• Product Requirements
• Enquiry Details
• Other information voluntarily provided by you

How We Use Your Information

The information collected helps us:

• Respond to enquiries and quotation requests
• Provide product information and support
• Process business communications
• Improve customer service
• Share updates regarding products and services
• Maintain business records
• Improve website performance and user experience

We only use information for legitimate business purposes.

Information Sharing Policy

Maa Balasundri Industries does not sell, rent, trade, or disclose your personal information to third parties for marketing purposes.

Information may only be shared when:

• Required by law
• Necessary for business operations
• Requested by government authorities under applicable regulations
• Required to protect our legal rights

Data Protection and Security

We take reasonable security measures to protect the information shared with us against unauthorized access, misuse, loss, alteration, or disclosure.

While we strive to maintain secure systems, no method of data transmission over the internet can guarantee complete security.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience and understand website performance. Cookies may help us:

• Analyze website traffic
• Improve website functionality
• Understand visitor preferences
• Enhance browsing experience

Users can choose to disable cookies through their browser settings if desired.

Third-Party Links

Our website may contain links to external websites for informational purposes. We are not responsible for third-party website content, privacy practices of external websites, or security measures used by third-party websites.

Users are encouraged to review the privacy policies of any external websites they visit.

Business Communication

When you contact Maa Balasundri Industries through forms, email, phone calls, or other communication channels, you consent to receiving responses related to your enquiry, product requirements, quotations, and business discussions.

We do not send unnecessary promotional communications without a business-related purpose.

Data Retention

We may retain customer and enquiry information for business records, customer support, quotation history, legal and compliance requirements, and service improvement purposes.

Information is retained only for as long as reasonably necessary.

Your Rights

You may request to:

• Access your information
• Correct inaccurate information
• Update contact details
• Request deletion of personal information where applicable

Requests can be made through our official contact details provided below.

Children's Privacy

Our website and products are intended for business users, distributors, dealers, commercial buyers, dairy farm owners, and industry professionals.

We do not knowingly collect personal information from individuals under the age of 18.

Policy Updates

Maa Balasundri Industries reserves the right to update or modify this Privacy Policy at any time. Any updates will be published on this page and will become effective immediately upon posting.